Fisea is not able to offer advice regarding visas passports or health requirements for international travelers. Please check with your country consulate office for the most up-to-date details. Some of our tours do require specific identification such as a valid fishermen’s license. These requirements will be found on the tour’s page under ‘Overview’.
While travel insurance is not required we highly recommend that you purchase a comprehensive travel insurance policy prior to departure to protect your travel purchases.
Fisea takes animal welfare very seriously. All of our tours that involve animals are thoroughly evaluated to ensure adherence to the ABTA Global Welfare Guidance for Animals in Tourism.
Fisea is only able to take bookings either via our website or via email or over the phone.
Within 24 hours of your reservation you will receive a confirmation email with information about your activity. You don’t have to print the confirmation. The digital version on your cell phone is sufficient.
Please contact us to cancel your reservation. Please, have your booking number and name under the booking ready when you contact us. We will then use this information to cancel the reservation. Please be aware that cancellation policies are specific to your activity.
Our outdoor activities are subject to weather conditions, which vary for each activity. If weather conditions, such as rain or rough waves, make it impossible to safely carry out an activity, the captain skipper will make the final call on whether to cancel or proceed. We will notify you of any cancellations or changes (unless otherwise indicated in your confirmation email). If you have any concerns, please don’t hesitate to contact us directly. In case of cancellation, we will work with you to reschedule the activity, or you will be eligible for a full refund in accordance with Fisea’s Refund Policy.
The confirmation email that you received upon booking your reservation includes the contact information of your instructor.
We offer tours on fiseatrips.com in their original form and are unable to modify the listed itineraries. Most of our tours are private, meaning that your group will have exclusive access to a guide. Private tours may offer more flexibility with regards to pacing and the itinerary. Please review all itineraries and inclusions to find the best tour for you, or contact us to create a customized travel package.
You can find the meeting point in the activity’s page, as well as the in the confirmation email.
You should wear comfortable sportswear and closed-toe shoes for fishing activities. Flip-flops are not suitable for sports activities. If you have long hair, it’s recommended to tie it up during the activity. For activities in water please take into consideration that you might get additional equipment. Please note that some activities may require specific clothing or equipment, which can be found in the activity description.
Would you like to share your thoughts with us? Just shout through your megaphone and we’ll hear you. On second thought, you can share your thoughts with us by email at support fiseatrips.com. We welcome any and all feedback, as we take your comments seriously and use them to improve Fisea and make it more helpful for you.
On 11 March 2020 the World Health Organization (WHO) declared the outbreak of coronavirus known as COVID-19 to be a global pandemic. Since then the outbreak has evolved rapidly with governments around the world taking swift action to slow the spread of COVID-19. Fisea’s mission is to give the whole world access to incredible fishing experiences. Even in challenging times we remain fully committed to that mission and running our operations as usual. Your life has not stopped and neither has ours. We continue to have you at the center of what we do. Thus we have increased the flexibility of our refund policy. We’re regularly publishing up-to-date information on affected destinations and points of interest for travelers. Finally, our customer service team continues to reply promptly to all customer inquiries. When COVID-19 passes, we are confident that travelers’ appetite to explore the world will come back stronger than ever. Until then, we will leverage the knowledge and global insights to help any way we can. Please, don’t hesitate to contact us for support at support@fiseatrips.com.
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